Family Liaison Officer, THSP

Position Category: 
Incident Positions
Position Code: 
Functional Area: 
Coordination & Support
AD Class: 


  • The Family Liaison Officer is a complicated position that works directly under the Incident Commander on incidents. 
  • The family liaison role and function is to serve as a direct communication link between the agency and the family in crisis.  The family liaison attends general and planning meetings to gather information on incident actions and must often make crucial decisions on what information is appropriate to relay to family members.  A great amount of deliberation and skill in decision making as well as intuition on what is appropriate to tell the family or loved ones is required.
  • Provides logistical support to the family by arranging housing, meeting and private space, and providing links to other support like chaplains, professional psychological resources, local church, and other counseling resources.

Qualifications/Training Required for Position:

  • Mid-level ICS experience – ICS 100, 200, and 300
  • Family Liaison Training – 16 hours
  • Critical Incident Stress Management – 16 hours


Page Last Modified / Reviewed: