Expanded Dispatch Recorder
EDRC Incident Position Description
The Expanded Dispatch Recorder (EDRC) works in an expanded dispatch organization to relieve the host agency’s dispatch unit by focusing exclusively on large or complex incidents. The EDRC reports to the Expanded Dispatch Support Dispatcher (EDSD) or other assigned supervisor. The EDRC works in the Dispatch functional area.
Prepare and Mobilize
- Ensure individual readiness.
- Gather critical information pertinent to the assignment.
- Travel to and check in at assignment.
- Check in with incident supervisor and/or dispatch when arriving at the incident.
- Obtain briefing from previous shift/assignment position as necessary.
- Model leadership values and principles. Provide positive influence. Emphasize teamwork.
Perform Expanded Dispatch Recorder-Specific Duties
- Perform duties in accordance with local, geographic area, and national policies, procedures, and guides.
- Review and follow local dispatch standard operating procedures.
- Use standard terminology, symbols, designators, and acronyms.
- Demonstrate knowledge of expanded dispatch positions and structure.
- Process information as directed.
- Receive and process new requests from the Incident Commander (IC), Ordering Manager (ORDM), EDSP, or other local dispatch personnel.
- Create new resource orders.
- Update and validate resources status.
- Place and/or fill pending requests.
- Monitor status of orders and report to EDSP and/or ORDM.
- Release and/or reassign resources.
- Obtain travel information for mobilizing or demobilizing resources.
- Confirm orders.
Communicate and Coordinate
- Follow established processes and chain of command for collecting, producing, and distributing information.
- Ensure clear understanding of expectations and timely communication within and across Incident Command System (ICS) functional areas and chain of command.
- Establish communications and exchange necessary briefings/information with the following:
- Support resources
- Adjacent resources/other dispatchers
- Other ICS functional areas
- Relay pertinent information regarding operational period activities through dispatch logs and/or shift briefings.
- Demonstrate ability to successfully use communication equipment.
- Conduct and/or participate in After Action Reviews (AAR).
- Monitor for signs and symptoms of fatigue, illness, or injury. Mitigate appropriately.
- Submit accident/incident reports with pertinent forms (SAFECOM, SAFENET, agency-specific forms) through established chain of command.
- Complete, authorize, ensure timeliness of, and route as required:
- Document all requests received.
- Document placement of requests through established ordering channels.
- Document mobilization and demobilization information and pass information through established channels.
- Document reassignment of resource and relay through established channels.
- Anticipate demobilization, identify excess resources, coordinate with operations to prepare demobilization schedule, and communicate with supervisor.
- Return equipment and supplies to appropriate unit.
- Complete demobilization checkout process before being released from the incident.
- Upon demobilization, report status to home unit including reassignment or estimated time of arrival (ETA) to home unit.
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