Website Guidance and Support

NWCG Trainers with computer in the background.

NWCG is supporting the needs of its committees with three web-based platforms. Each has a unique and specific purpose and each is becoming available at different times. The NWCG Website is available now to support all of the organization's public-facing content. An Implementation Plan is in development for the Wildland Fire Learning Portal; upon its completion, NWCG committees will have the necessary guidance to manage all of their training related content. Currently, Firenet user accounts are being prioritized for incident-related activities. As Firenet becomes more available to NWCG committees, it will provide the collaborative workspace our groups need to effectively work across departments and intergovernmental boundaries. Committees are expected to transition to the support provided by these platforms once they become available.

NWCG Website

Purpose

The NWCG website is an internet website that provides access to all external-facing NWCG information. This includes the NWCG mission, membership, organizational structure, operations standards, position standards, training/qualifications requirements, and the publications inventory that houses this information.

Guidance

  • The NWCG website is an internet website that provides access to all external-facing NWCG information. This includes the NWCG mission, membership, organizational structure, operations standards, position standards, training/qualifications requirements, and the publications inventory that houses this information.
  • Do not use the NWCG website for collaborative work that involves file-sharing of draft information that is not yet ready for external use. Use FireNet for this kind of work.

POC: Nancie Turner

NWCG Wildland Fire Learning Portal

Purpose

The NWCG Wildland Fire Learning Portal (WFLP) is a Learning Management System (LMS) created to consolidate numerous learning streams and to provide a single streamlined platform to support NWCG partner training with rapid development and revision of training content; course content hosting and delivery; training nomination and registration; and training analytics. The Learning Portal will house redesigned course content from multiple sources and is designed to meet the needs of multiple agency users.

Guidance

The NWCG Manager has been tasked to work in coordination with the DOI Office of Wildland Fire to develop an implementation plan for the NWCG Wildland Fire Learning Portal by June 1, 2019. Plan elements should include, but are not limited to, the following:

  • Recommended governance of the Wildland Fire Learning Portal.
  • Recommendations for staffing and budgetary support of the Wildland Fire Learning Portal.
  • Transition plan for NWCG courses currently maintained on the National Fire Academy domain (NFA Online) Learning Management System.
  • Transition plan for NWCG-related training products currently maintained on other internal or external systems.
  • Evaluation of need for MOU for external partners.

POC: Jeff Hughes

The availability of and demand for digital learning platforms has generated dozens of official channels and countless unofficial channels for learning. NWCG recognized the need for an interagency wildland fire Learning Management System (LMS), which is an online platform for hosting, delivering, reporting and maintaining educational courses and training programs. NWCG has created the Wildland Fire Learning Portal (WFLP or Learning Portal), which will serve as the LMS for NWCG partners. The WFLP is a robust and flexible platform that supports rapid development and revision of training content; content hosting and delivery; training nomination and registration; and training analytics. The Learning Portal will house redesigned course content from multiple sources and is designed to meet the needs of multiple agency users.

Course creators can upload course content and revise as necessary, meaning the Learning Portal will always be a source of current, correct and standardized course material. The Learning Portal hosts that same material so that interagency users all have access to the same current and correct course information, regardless of location or agency. Trainers will utilize the Learning Portal to deliver the same correct and current standardized message and content. The Learning Portal will include templates for typical training events such as instructor-led training, refresher training, workshops, etc.

The Learning Portal also provides nomination and registration capabilities for all hosted content. This streamlines the nomination and registration process as the functionality is built into the Learning Portal from the ground up. Once registered users complete courses, the Learning Portal tracks and provides in-depth information on training analytics. Information such as assignment tasks, due-date reminders, course completion, usage statistics, etc., will be available to students, instructors, coordinators, supervisors, and other relevant stakeholders.

Current user roles include:

  • Guest: can view course materials or pages enabled for “Guest Access”, but cannot participate in a course until they become a registered Learner.
  • Learner: registers for traditional classroom training or complete online learning resources; can view personal grades for completed activities; can post in course discussion forums.
  • Trainer: participates in training delivery, but cannot alter activities or content.
  • Editing Trainer: creates/manages courses; adds/changes activities; enrolls Trainers/Learners.
  • Course Creator: creates courses/sessions; enrolls Editing Trainers, Trainers, or Learners.
  • Staff Manager: can access learning records of their organization; approve course nomination or enrollment subject to supervisor’s approval.
  • Site Administrator: can control every aspect of the Learning Portal application.

The Learning Portal has been built, is in operation, and has been deployed for several live courses for the purposes of testing and user feedback. NWCG content and course exams previously distributed through other systems/platforms are being transitioned into the Learning Portal. Training tools and resources will be developed for the user community.

FireNet

Purpose

FireNet is a Google-based web environment with the security of a .gov site.  FireNet enables NWCG partners to meet their business needs for collaboration. FireNet facilitates intergovernmental teamwork by providing a collaborative workspace to message, schedule, share, review, develop, and store materials among federal, tribal, state, local, and territorial stakeholders in support of national wildland fire management.

Due to limited availability, FireNet accounts are being prioritized for dispatch centers and Incident Management Team support. 

Guidance

  • FireNet instructional video is available.
  • Use FireNet for file sharing, document development, and other internal activities.
  • Migrate content to FireNet as accounts become available.
  • Do not use FireNet for committee/subgroup homepages, including housing mission-related, external-facing, publicly-accessible content. Use nwcg.gov for this.
  • Do not use FireNet as a training platform. The NWCG Wildland Fire Learning Portal is a Learning Management System that supports all previously dispersed NWCG training content in a single platform.   

POC: Paul Schlobohm, Jesse Bender

Official government entities are mandated to use government websites and platforms for communications, including email correspondence.  The implementation of FireNet is due in part as a solution to NWCG’s identification of the following capability as a high priority for development by the Wildland Fire Information and Technology (WFIT) program:

  • Intergovernmental collaborative workspace to message, schedule, share, review, develop, and store materials among federal, tribal, state, local, and territorial stakeholders in support of all areas of national wildland fire management.

FireNet provides the full suite of applications with which users of Google products are familiar. Team Drives assist in maintaining shared information because, unlike an individual drive, they are owned by FireNet.  If an individual changes roles or email accounts, the Team Drive continues to exist and content is preserved, whereas an individual Drive would be altered and perhaps removed.  Role-based and collaborative accounts are another way of managing communications by allowing multiple people to access a single email account, typically one that is generic to a group or incident.

Page Last Modified / Reviewed: 
2019-04-24