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Expanded Dispatch Support Dispatcher

Position Description

Duties

  • Requires knowledge of the various procedures for obtaining resources in a timely fashion in accordance with the needs of the incident.
  • Independently plans and carries out work, handling problems in accordance with instructions, policies, previous training and accepted practices.
  • Knowledge of the capabilities and limitations for a variety of fire suppression resources to determine the availability of a resource to meet the specific mission requested by the incident.
  • Considers safe and cost effective results when mobilizing/demobilizing resources.
  • Uses reference guides to validate resource capabilities/limitations/use regulations.
  • Summarizes resource information for intelligence reports.
  • Utilizes established methods and ordering channels (mob guides, contracts, dispatch operation guide, NFES catalog, etc.).
  • Utilizes existing agreements/contracts for obtaining resources.
  • Communicates with internal/external entities.
  • Reviews resource order form for completeness/accuracy/follow-up.
  • Requests commercial and non-commercial flights for personnel/cargo and flight follows.
  • Effectively utilizes resource tracking and status systems.
  • Provides supervision to dispatch recorders.
  • Prioritizes work and makes decisions for functional area.

Position Knowledge and/or Requirements

  • Satisfactory performance as a dispatch recorder.
  • Satisfactory position performance as a support dispatcher.
Last Modified/Reviewed:

NWCG Latest Announcements

NWCG Training Catalog now on Wildland Fire Learning Portal

Date: April 25, 2023
Contact: NWCG Training  

The National Wildfire Coordinating Group (NWCG) has migrated the training catalog from the NWCG website to the Wildland Fire Learning Portal (WFLP) as part of our ongoing efforts to streamline processes and improve efficiency. To facilitate this transition, the training catalog remains available on www.nwcg.gov through April 2024.

Starting May 2024, the training catalog will no longer be accessible on www.nwcg.gov. However, you can still access the complete training catalog by logging in as a guest to the WFLP.

References:

Wildland Fire Learning Portal

 

NWCG Website Migration

Date: April 01, 2024
Contact: NWCG Webmaster

The National Wildfire Coordinating Group is thrilled to announce a significant upgrade to https://www.nwcg.gov, involving a comprehensive redesign of over 7,000 web pages. This enhancement is focused on improving user experience. The migration to the new NWCG website will commence on April 2, 2024, starting at noon EST and is expected to take a few hours. 

During the migration period, as the www.nwcg.gov domain-name-location updates across the Internet, you might encounter either the current or the new site depending on your location. We request your patience during this transition. If you are not redirected to the new site by April 3, 2024, we recommend clearing your browser’s cache and refreshing the page.

Please note that while navigating the revamped website, there may be instances of broken links or errors. Our dedicated web migration team has made significant efforts to minimize such issues prior to launch and will promptly address any that arise via use of analytic reports. We value your patience and understanding as we work towards enhancing your overall website experience.

WFSTAR 2023 Year in Review and 2024 Core Component Module Packages Available

Date: March 6, 2024
Contact: Joe Schindel 

The 2023 Fire Year in Review module and 2024 Core Component Module Packages for RT-130, Wildland Fire Safety Training Annual Refresher (WFSTAR) are now available on the NWCG website. The 2024 Core Component Module Package provides all content needed to deliver RT-130.

 

References:

WFSTAR 2023 Fire Year in Review module

WFSTAR 2024 Core Component Module Packages

2024 NWCG Executive Board Annual Letter

Date: March 6, 2024
Contact: NWCG

The NWCG Executive Board is privileged to share with you the 2024 NWCG Executive Board Annual Letter. As we look into the future and navigate an incredibly complex and dynamic environment, we must remain focused on our mission while actively engaging in national conversations regarding numerous wildland fire initiatives. In 2024, we prioritize building upon our successes and committing to continuous improvement. Key priorities and considerations for this year include: 

  • Determining Core Workload
  • Ensuring Incident Performance and Training Modernization (IPTM) Success
  • Improving Efficiencies
  • Firefighter Health and Wellness
  • Engagement in National Conversations

Together we will continue to make significant strides in the challenging and vital work that lies ahead. 

 

References:

2024 NWCG Executive Board Annual Letter