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Expanded Dispatch Coordinator

Position Description

Duties

  • Provides leadership and coordination in developing and implementing the expanded dispatch operation. Plans work objectives on a daily or project basis and makes adjustments to meet priorities. Adjusts shift lengths, staffing levels and work assignments based on changes to workload.
  • Manages incident and administrative intelligence (eg. Fuels, weather, resource status, and reporting) to ensure the efficiency and effectiveness of expanded dispatch operations.
  • Coordinates and ensures that communication channels (telephones, email, radios and frequencies) with the incident and Geographic Area Coordination Center (GACC) are available, operable and afford a safe environment for incident personnel.
  • Provides technical advice and staff support to Multi-Agency Coordination Group (MAC), Incident Management Team (IMT), and host agency as requested.
  • Interacts successfully with Incident Management Teams (IMTs), Agency Administrators, Incident Business Advisors, Agency Financial/Administrative Officers, Agency Dispatch Managers, buying teams and contractors.
  • Provides supervision for the Expanded Dispatch Supervisory Dispatcher (EDSP).
  • Is a primary contact and has key responsibilities within various emergency plans (evacuation, aviation accidents, sever injuries, and fatalities, etc.).
  • Appropriately describes/interprets contracts, agreements, MOUs, and plans.
  • Conducts operations with policy/legal constraints.
  • Monitors performance of incident support organization and dispatch/coordination systems (timeframes on orders, adherence to dispatch principles, cost effective actions).
  • Manages external impacts (political/social/economic/sensitive issues, technologies implemented).
  • Defines intelligence requirements (interface with public affairs, briefings, development and display).
  • Advises agency and/or MAC (recognize and provide alternatives, provides data for priority setting, implement management direction, gathers and analyze data).
  • Coordinates safe, effective and orderly demobilization of resources.
  • Participates in and provides information for briefings and incident reviews.

Position Knowledge and/or Requirements

  • Satisfactory performance as an EDSP, and
  • Satisfactory position performance as a CORD.
Last Modified/Reviewed:

NWCG Latest Announcements

Updated NWCG Standards for Fire Unmanned Aircraft Systems Operations, PMS 515

Date: May 10, 2024
Contact: IFUASS Qualification and Curriculum Board (IFUASS) 

The 2024 revision of the NWCG Standards for Fire Unmanned Aircraft Systems Operations, PMS 515 is now available. PMS 515 standardizes the processes and procedures for interagency use of Unmanned Aircraft Systems (UAS), including pilot inspections and approvals. This publication is now available as a PDF for easy use offline.

References:

NWCG Standards for Fire Unmanned Aircraft Systems Operations, PMS 515

Memorandum 24-003: Removal of Type 1 Command and General Staff (C&G) Incident Position Qualification Pathways

Date: May 10, 2024
Contact: Aitor Bidaburu 

The purpose of this memorandum is to provide NWCG direction for removal of the Type 1 Command and General Staff (C&G) incident position qualification pathways to transition to Complex Incident Management (CIM). Responders may continue to utilize available NWCG pathways to attain Type 1 C&G qualifications until December 31, 2024.

References:

Memorandum 24-003

CIM Story Map

2024 Professional Reading Program

Date: April 26, 2024
Contact: Wildland Fire Leadership Development Program (WFLDP) 

The Wildland Fire Leadership Development Program is announcing the 2024 Professional Reading list! The intent of the Professional Reading Program is to promote the reading and discussion of these books throughout the year. Discussion guides are provided and the corresponding Wildland Fire Leadership Levels have been identified.

The five books chosen for this year are: Young Men and Fire by Norman Maclean, The Wisdom of the Bullfrog by William H. McRaven, The Art of Clear Thinking by Hasard Lee, Emotional Agility by Susan David, and Writing to Persuade by Trish Hall.

References:

Professional Reading Program

Wildland Fire Leadership Levels

NWCG Training Catalog now on Wildland Fire Learning Portal

Date: April 25, 2023
Contact: NWCG Training  

The National Wildfire Coordinating Group (NWCG) has migrated the training catalog from the NWCG website to the Wildland Fire Learning Portal (WFLP) as part of our ongoing efforts to streamline processes and improve efficiency. To facilitate this transition, the training catalog remains available on www.nwcg.gov through April 2024.

Starting May 2024, the training catalog will no longer be accessible on www.nwcg.gov. However, you can still access the complete training catalog by logging in as a guest to the WFLP.

References:

Wildland Fire Learning Portal