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Incident Communications Center Manager

INCM decorative banner: photos depicting INCM position. INCM Position Description: The Incident Communications Center Manager (INCM) is responsible for receiving and transmitting radio and telephone messages among and between personnel and to provide dispatch services at the incident.

The Incident Communications Center Manager (INCM) is responsible for supervising Radio Operator (RADO) personnel and managing the incident communications center. The INCM is also responsible for the inventory of communications equipment and the completion, organization, and storage of Communications Unit documentation. The INCM can act as a RADO in the absence of an operator. The INCM reports to the Communications Unit Leader (COML) within the Logistics functional area. 

USWDS Paragraphs

Logistics Section Chief (LSC3) Communications Unit Leader (COML) Incident Communications Technician (COMT) Incident Communications Center Manager (INCM) Medical Unit Leader (MEDL) Food Unit Leader (FDUL) Supply Unit Leader (SPUL) Ordering Manager (ORDM) Receiving/Distribution Manager (RCDM) Facilities Unit Leader (FACL) Base Camp Manager (BCMG) Ground Support Unit Leader (GSUL) Equipment Manager (EQPM) Security Manager (SECM) Radio Operator (RADO) Logistics Section Chief (LSCC)

The Forest Service and Department of Interior are enabled by Administratively Determined Pay Plans (AD Pay Plans) to hire persons for temporary duration for the following reasons:

  1. To cope with a sudden and unexpected emergency caused by a fire, or extreme fire potential, flood, storm, or any other all-hazard emergency that threatens damage to federally protected property, has the potential to cause loss of life, serious injury, public health risk, or damage to natural or cultural resources unless brought under immediate control.
  2. To provide emergency assistance to states under formalized agreements.
  3. To meet mission assignments issued by the Federal Emergency Management Agency (FEMA).

The National Wildfire Coordinating Group (NWCG) Incident Business Committee (IBC) reviews positions annually and establishes pay rate classifications for each position.

For more information on the AD Pay Plans, visit Incident Business Committee.

Date: Jan 2026

Added:

Required Training

  • RT-130, Wildland Fire Safety Training Annual Refresher (WFSTAR)

Other Training Which Supports Development of Knowledge and Skills

  • L-280, Followership to Leadership
  • S-130, Firefighting Training
  • L-180, Human Factors in the Wildland Fire Service
  • S-190, Introduction to Wildland Fire Behavior
Date: Jul 2025

Added:

  • NWCG Incident Position Standards for Incident Communications Center Manager, PMS 350-41
Date: Apr 2021

Added: Incident Position Description (IPD) approved.

Date: Oct 1993

Position created.

USWDS Paragraph Bundles

Primary Committee: Incident and Position Standards Committee
Steward: Incident Logistics Subcommittee
Key Stakeholder(s): National Coordination System Committee


Last Modified / Reviewed:

NWCG Latest Announcements

Incident Operations Subcommittee Updates the Next Generation Position Task Book for FFT1

Date:  May 7, 2026
Questions? 
Please contact: Incident Operations Subcommittee

The NWCG Incident Operations Subcommittee (IOSC) has updated the NWCG Position Task Book for Firefighter Type 1 (Squad Boss) (FFT1), PMS 311‑14. The FFT1 Position Task Book transitioned to the Next Generation (Next Gen PTB) format in June 2025 through the Incident Performance and Training Modernization effort. Since then, IOSC has received feedback from the wildland fire community regarding coding for one of the tasks. Task #13 has been updated to include the option of evaluation in a simulation.

See IOSC Memorandum 26‑01: Transition Plan for Implementation of Updates to the NWCG Position Task Book for Firefighter Type 1 (Squad Boss) (FFT1), PMS 311‑14 for more information.

References:

IOSC Memorandum 26-01: Transition Plan for Implementation of Updates to the NWCG Postion Task Book for Firefighter Type 1

NWCG Firefighter Type 1 Squad Boss Position Page 

NEW! S-212, Intermediate Faller (Online) Course Available Now 

Date:  April 23, 2026
Questions? 
Please contact: Hazard Tree and Tree Felling Subcommittee

NWCG is pleased to announce that the new S‑212, Intermediate Faller (Online), course is now available on the Wildland Fire Learning Portal (WFLP). This second course in the series provides students with the knowledge and skills required to perform the duties of an Intermediate Faller (FAL2), as described in the FAL2 Incident Position Description. This course is intended for individuals seeking to advance from Basic Faller (FAL3) to FAL2.

S‑212, Intermediate Faller is a fully online, self‑paced training program consisting of 13 units. Learners will engage with interactive, scenario‑based content designed to progressively build foundational skills and knowledge essential for the FAL2 role.

Students must be qualified as a Basic Faller (FAL3) prior to enrolling in S‑212, Intermediate Faller course.

Any changes to qualification pathways will take effect with the next update of the NWCG Standards for Wildland Fire Position Qualifications, PMS 310-1, scheduled for January 2027.

References:

S-212 Intermediate Faller (Online)

RMC Memo 26-01: Transition Plan for Implementing Updates to Intermediate Faller (FAL2) Position Qualifications

Intermediate Faller (FAL2) Position Page

NWCG Standards for Wildland Fire Chainsaw Operations, PMS 212

New Aircraft Flight Schedule Form, PMS 249

Date:  April 17, 2026
Questions? 
Please contact: National Coordination System Committee

A new publication from the National Coordination System Committee (NCSC) is now available. The NWCG Aircraft Flight Schedule Form, PMS 249, will be used for aviation crews and dispatch to share flight information that is needed for resource tracking, and if needed, for emergency procedures.

For further details, please contact your NCSC representative. 

References:

NCSC Memo 26-01: Implementation of NWCG Aircraft Flight Schedule Form, PMS 249

NWCG Aircraft Flight Schedule Form, PMS 249

New Glossary Term for Review

Date:  April 15, 2026
Questions? 
Please contact: Data Standards and Terminology Board (DSTB)

The Data Standards and Terminology Board is requesting feedback on a new glossary term: Resource Protection Measure (RPM).

The proposed definition is: Practical guidance provided for incident personnel in a manner in which incident objectives can be achieved while reducing impacts to identified resources across the landscape. RPMs are informed by, but not restricted to, Minimum Impact Strategies and Tactics (MIST).

Please review, share with your subgroups, and provide feedback as appropriate through the following form: Request Feedback The comment period will close May 10, 2026.

Thank you for your engagement in the NWCG glossary process – your participation is key to our success.

References:

Glossary Request Feedback