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Incident Communications Center Manager

INCM decorative banner: photos depicting INCM position. INCM Position Description: The Incident Communications Center Manager (INCM) is responsible for receiving and transmitting radio and telephone messages among and between personnel and to provide dispatch services at the incident.

The Incident Communications Center Manager (INCM) is responsible for supervising Radio Operator (RADO) personnel and managing the incident communications center. The INCM is also responsible for the inventory of communications equipment and the completion, organization, and storage of Communications Unit documentation. The INCM can act as a RADO in the absence of an operator. The INCM reports to the Communications Unit Leader (COML) within the Logistics functional area. 

USWDS Paragraphs

Logistics Section Chief (LSC3) Communications Unit Leader (COML) Incident Communications Technician (COMT) Incident Communications Center Manager (INCM) Medical Unit Leader (MEDL) Food Unit Leader (FDUL) Supply Unit Leader (SPUL) Ordering Manager (ORDM) Receiving/Distribution Manager (RCDM) Facilities Unit Leader (FACL) Base Camp Manager (BCMG) Ground Support Unit Leader (GSUL) Equipment Manager (EQPM) Security Manager (SECM) Radio Operator (RADO) Logistics Section Chief (LSCC)

The Forest Service and Department of Interior are enabled by Administratively Determined Pay Plans (AD Pay Plans) to hire persons for temporary duration for the following reasons:

  1. To cope with a sudden and unexpected emergency caused by a fire, or extreme fire potential, flood, storm, or any other all-hazard emergency that threatens damage to federally protected property, has the potential to cause loss of life, serious injury, public health risk, or damage to natural or cultural resources unless brought under immediate control.
  2. To provide emergency assistance to states under formalized agreements.
  3. To meet mission assignments issued by the Federal Emergency Management Agency (FEMA).

The National Wildfire Coordinating Group (NWCG) Incident Business Committee (IBC) reviews positions annually and establishes pay rate classifications for each position.

For more information on the AD Pay Plans, visit Incident Business Committee.

Date: Jan 2026

Added:

Required Training

  • RT-130, Wildland Fire Safety Training Annual Refresher (WFSTAR)

Other Training Which Supports Development of Knowledge and Skills

  • L-280, Followership to Leadership
  • S-130, Firefighting Training
  • L-180, Human Factors in the Wildland Fire Service
  • S-190, Introduction to Wildland Fire Behavior
Date: Jul 2025

Added:

  • NWCG Incident Position Standards for Incident Communications Center Manager, PMS 350-41
Date: Apr 2021

Added: Incident Position Description (IPD) approved.

Date: Oct 1993

Position created.

USWDS Paragraph Bundles

Primary Committee: Incident and Position Standards Committee
Steward: Incident Logistics Subcommittee
Key Stakeholder(s): National Coordination System Committee


Last Modified / Reviewed:

NWCG Latest Announcements

Quarter Three Materials for the 2025-2026 Wildland Fire Leadership Campaign Now Available

Date:  April 1, 2026
Questions? 
Please contact: Leadership Committee

NWCG is excited to announce that Quarter Three materials for the 2025/2026 Wildland Fire Leadership Campaign are now available. This annual initiative offers all students of leadership and wildland fire management an opportunity to engage with essential leadership skills and knowledge needed to lead effectively in dynamic environments.

Quarter Three materials focus on Leadership Level 3: Leader of People (Develop Intent). Leadership Level 3 is where your values, your team, and your influence come together. Leaders of People put their teams first, build trust, and lead with authenticity. They mentor future leaders and shape decisions up and down the chain.

References:

2025/2026 NWCG Leadership Campaign - Leadership Levels

Wildland Fire Leadership Development Program

Leadership Committee

WFSTAR 2026 Core Components Module Package and 2025 Fire Year in Review Now Available

Date:  March 23, 2026
Questions? 
Please contact: Joe Schindel

The 2026 Core Components Module Package for RT-130, Wildland Fire Safety Training Annual Refresher (WFSTAR) and the 2025 Fire Year in Review are now available on the NWCG website. The 2026 Core Components Module Package provides all content needed to deliver RT-130.

References:

2026 Core Components Module Package

2025 Fire Year in Review Module

NEW! S-490, Advanced Fire Behavior Calculations (Blended) Available Now

Date:  March 17, 2026
Questions? 
Please contact: Fire Behavior Subcommittee

NWCG is pleased to announce that the new S-490, Advanced Fire Behavior Calculations (Blended), 2026 course is now available.

This training includes performance-based activities that allow students to apply the knowledge and concepts required for the Fire Behavior Analyst (FBAN), Long Term Fire Analyst (LTAN), and Prescribed Fire Burn Boss Type 1 (RXB1) positions. It supports individuals working towards these incident qualifications.

This blended course begins with a self-paced online training (OLT) in the Wildland Fire Learning Portal (WFLP), followed by an in-person instructor-led training (ILT).

References:

S-490, Advanced Fire Calculations (Blended)

NWCG Fire Behavior Analyst (FBAN) Position Page

NWCG Long Term Fire Analyst (LTAN) Position Page

NWCG Prescribed Fire Burn Boss Type 1 (RXB1) Position Page

2024 Paul Gleason Award Winners Announced

Date:  March 13, 2026
Questions? 
Please contact: Leadership Committee

The NWCG Leadership Committee is proud to announce the recipients of the 2024 Paul Gleason "Lead By Example" awards. Award categories include Initiative and Innovation, Mentoring and Teamwork, Motivation and Vision, as well as a Lifetime Achievement Award.

Congratulations to the awardees:

  • Justin Baxter, National Unmanned Aerial System (UAS) Operations Specialist, with the U.S. Forest Service — Initiative and Innovation
  • Kelly Woods, Director of the Wildland Firefighting Lessons Learned Center — Mentoring and Teamwork
  • Doug Booster, Instructor, ProHealth Net, Inc. — Motivation and Vision
  • Pam McDonald, Writer-Editor for the National Interagency Fire Center — Lifetime Achievement Award

References:

Paul Gleason Lead By Example Award

Wildland Fire Leadership Development Program (WFLDP)

Leadership Committee