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Communications Guidance

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Photo of 2 firefighters on a smoky road with mobile equipment

This guidance is intended to help the NWCG Executive Board, staff, committees, and subgroups make communications decisions and ensure consistent and standardized NWCG communications practices.

Getting Started

Determine necessity, content, and purpose of the proposed message. The content and purpose of the message will determine the most appropriate format and distribution methods. Consider the following for each message:

  • Audience:  Identify the target audience for the information.
  • Sensitivity:  Define and adequately address concerns such as time, budget, or political constraints.  Messages with budgetary and political impacts require more engagement with the Executive Board.
  • Impacts:  Identify potential impacts on other stakeholders to resolve conflicts beforehand.
  • Future Access:  Determine a stable location for long term access to the information and direct the reader to that location.
  • Lifespan:  Ensure the content makes the message’s lifespan or timeline clear.  Consider the need to rescind, update, expire, or archive messages or products.

The chart below displays steps in the process NWCG staff uses to determine format and distribution. Coordinators will work closely with proposing and impacted parties to determine the appropriate source and method of distribution.

Chart to display the process NWCG staff uses to determine format and distribution

Common Messages and Likely Format

NWCG correspondence originates from an NWCG source, including the Executive Board, committees and subgroups, and staff. NWCG does not distribute announcements about external events unless an NWCG entity is directly involved in the support and delivery.

Templates

NWCG has created templates to assist committees and staff in communications and to provide consistency in the layout and structure of the information being presented.  

Memorandums

  • Memos provide a decision or request an action or assistance. Memos may be issued by the Executive Board or by NWCG committees. Executive Board memos are generally distributed to the full NWCG email announcements list seven days after the initial release of the memo, with discretion based on the addressee or subject matter. Memos should be posted on the Correspondence webpage of the group that issued them.

Common Messages

  • Communicate a decision
  • Provide guidance to a committee or subgroup
  • Announce the establishment of a new/revised standard
  • Make a general announcement

Tasking Memorandums

Direction to accomplish specific, time-bound NWCG tasks is conducted via tasking memos which are typically sent between committees or from the Executive Board to committees. This is direction to focus on an assignment that may not otherwise be accomplished in the requested timeframe.

Common Messages

  • Deliver an assignment to an existing committee or subgroup or ad hoc task team

Briefing Papers

Briefing papers provide information or request an action or decision. They are commonly used by committees and staff to brief the Executive Board.

Letters

Information, recognition, and acknowledgement of outside entities is done directly to a recipient through a formal letter.

Common Messages

  • Reply to a request from an external party
  • Request action from an external party
  • Express appreciation for service or support to NWCG

Common Informal Messages

Informal messages do not necessitate a formal template. They are likely to be distributed to a broad audience via email distribution list and/or social media.

  • Release or revise an NWCG standard (e.g., publication or training material)
  • Request feedback or input (e.g., call for comment)
  • Provide guidance (e.g., equipment bulletin)
  • Announce stakeholder or partner activities, events, or information (e.g., FEMA)
  • Correct information or alleviate confusion (e.g., minor errors or updates)

Distribution Methods

Templates are the formal means for preparing a message. Email announcements and social media are used to distribute the same message, as appropriate, to a wider audience or to broadly share a less formal announcement.

Executive Secretary Email

Particularly on the behalf of the Executive Board, correspondence may be sent directly from the NWCG Executive Secretary via email when appropriate to the audience.

Email Announcements

NWCG uses the mail distribution service MailChimp as a means for wide-distribution of memos, requests for input, announcements, and other updates with the intended audience. These emails typically direct the recipient to a permanent source for further information. (Sign up for announcements and view previous mailings from the NWCG homepage).

Groups

To facilitate distribution of information to the intended audience, groups have been set up to which interested parties can subscribe. The lists are driven by functionality and subject area. Any or all of the groups may be selected when sending an email.

  • Aviation
  • Coordination and Dispatch
  • Data Management
  • Fire Environment (Weather/Behavior/Danger)
  • Fuels, RX, Fire Planning, and Smoke
  • Risk Management and Safety
  • Incident Business
  • Training and Qualifications
  • Logistics and Equipment
  • Mitigation, Education, Prevention, and Investigation
  • Data Management (Standards/Glossary/Fire Reporting/Geospatial)
  • NIMS
  • Command
  • Plans
  • Operations

Social Media

NWCG maintains official social media sites for less formal communications. Social media will also be used for notification of formal communications by directing followers to a permanent source for further information. NWCG staff will follow internal standard operating procedures for the use of official social media.

Official NWCG Social Media Sites

DHS-FEMA-US Fire Administration

NWCG may contribute to the following:

  • EMR-ISAC Weekly InfoGram: The U.S. Fire Administration’s (USFA) Emergency Management and Response – Information Sharing and Analysis Center (EMR-ISAC) InfoGram, produced weekly, typically includes four short articles about the protection of the critical infrastructures of communities and their emergency responders. The topics are categorized as Responder Safety, Fire Prevention/Mitigation, Fire Education, and General Response.
  • HSIN-ES Info Sharing: The Homeland Security Information Network – Emergency Services (HSIN-ES) is updated daily to provide all-hazard-all-threat information sharing as well as information announcements, alerts and advisories for the leadership of the Emergency Services Sector.

Process for submitting NWCG contributions.

Direct Distribution

Informal means of communication and group-to-group correspondence may be sent directly from one individual to the recipients when appropriate. 

External Media Communications

Follow agency or employer direction regarding communications or requests for interviews with outside entities and media outlets. Involvement of the NWCG Communications Lead and appropriate NWCG Coordinator is also encouraged.  

Any press releases sent on behalf of NWCG by agency external affairs should be coordinated with NWCG staff and relevant committee or subgroup members following distribution of information by the Executive Board.

Contact

For questions, contact the NWCG staff member corresponding to your committee or the subject matter, or submit a request via the NWCG website.

NWCG Latest Announcements

Updated NWCG Guide for Wildland Fire Modules, PMS 431

Date: May 14, 2025
Questions?  Please contact:
Fire Use Subcommittee

The updated NWCG Guide for Wildland Fire Modules, PMS 431 serves as a supplemental resource for wildland fire module operations, providing information frequently used in the field.

PMS 431 defines the organizational structure, staffing, and qualifications for Type 1 and Type 2 Wildland Fire Modules, outlining their roles in wildland fire suppression, prescribed fire, and resource management. The NWCG Guide for Wildland Fire Modules, PMS 431, should be used in conjunction with the NWCG Standards for Wildland Fire Module Operations, PMS 430.

References:

NWCG Guide for Wildland Fire Modules, PMS 431

NWCG Standards for Wildland Fire Module Operations, PMS 430

Updated NWCG Standards for Wildland Fire Resource Typing, PMS 200 Now Includes Off-Highway Vehicle Typing Standards

Date: May 13, 2025
Questions?  Please contact:
Mobile Fire Equipment Subcommittee 

The NWCG Standards for Wildland Fire Resource Typing, PMS 200 has been updated to include newly developed Off-Highway Vehicle (OHV) typing standards. These standards organize OHV information into logical categories and outline key safety requirements for occupants.

NWCG Standards for Wildland Fire Resource Typing, PMS 200 establishes minimum typing standards for aircraft, crews, and equipment used in national mobilization to wildland fire incidents. Typing designations are assigned based on measurable capability and performance criteria.

References:

NWCG Standards for Wildland Fire Resource Typing, PMS 200

NEW! S-204, Interpersonal and Critical Thinking Skills for Safety Officers Now Available

Date: May 12, 2025
Questions?  Please contact:
Risk Management Committee

The S-204, Interpersonal and Critical Thinking Skills for Safety Officers self-directed online course is now available! Developed through the Incident Performance and Training Modernization (IPTM) effort, this training supports individuals working towards Safety Officer, Field (SOFF) incident qualifications.

S-204, Interpersonal and Critical Thinking Skills for Safety Officers focuses on facilitating hazard mitigation conversations and building trust to influence safety-related decisions. Individuals can self-enroll through the Wildland Fire Learning Portal (WFLP).

Any changes to qualification pathways will take effect with the next update of the NWCG Standards for Wildland Fire Position Qualifications, PMS 310-1.

References:

S-204, Interpersonal and Critical Thinking Skills for Safety Officers 

NWCG Safety Officer, Field (SOFF) Position Page

Wildland Fire Learning Portal

Great Basin Cache Upgrading to New Inventory System

Date: May 7, 2025
Questions?  Please contact:
Great Basin Cache
Phone: (208) 387-5104
Fax: (208) 387-5573

The Great Basin Cache (GBK) is transitioning to a new inventory system to better serve the wildland fire community. During this upgrade, GBK will be unable to process standard orders from Part 1: Fire Supplies and Equipment and Part 2: Publications between May 8-20, 2025, with exceptions made for emergency fire orders. Orders will be accepted through close of business May 7.

To browse the latest available items, please refer to the National Fire Equipment System (NFES) catalogs. 

References:

NWCG NFES Catalog-Part 1: Fire Supplies and Equipment, PMS 449-1

NWCG NFES Catalog-Part 2: Publications, PMS 449-2