Skip to main content

Incident Communications Center Manager

INCM Incident Position Description

The Incident Communications Center Manager (INCM) is responsible for supervising Radio Operator (RADO) personnel and managing the incident communications center. The INCM is also responsible for the inventory of communications equipment and the completion, organization, and storage of Communications Unit documentation. The INCM can act as a RADO in the absence of an operator. The INCM reports to the Communications Unit Leader (COML) within the Logistics functional area. 

Have a comment? Submit it here.

Leadership Level 2, New Leader (Convey Intent)

  • For additional information review Level 2 description, expected behaviors and knowledge, suggested development goals, and self-study opportunities.

Prepare and Mobilize

  • Ensure individual readiness.
  • Gather critical information pertinent to the assignment.
  • Travel to and check in at the assignment.
  • Review the Incident Action Plan (IAP) and obtain briefing, objectives, and intent from supervisor.

Build the Team

  • Assemble and validate readiness of assigned personnel and equipment.
  • Establish and communicate the chain of command, reporting procedures, work assignments, and performance expectations.

Supervise and Direct Work Assignments

  • Monitor performance, provide immediate and regular feedback to assigned personnel, and ensure incident objectives and performance standards are met.

Perform Incident Communications Center Manager-Specific Duties

  • Establish and supervise the incident communications center.
  • Maintain inventory and track assigned equipment.
  • Order necessary equipment and supplies.
  • Prepare radios for assignment.
  • Respond to incident emergencies. 

Communicate and Coordinate

  • Ensure clear understanding of expectations and timely communication within and across Incident Command System (ICS) functional areas and chain of command.
  • Conduct or participate in After Action Reviews (AARs).

Manage Risk

  • Account for location, health, safety, and welfare of assigned personnel.
  • Apply the Risk Management Process as stated in the NWCG Incident Response Pocket Guide (IRPG), PMS 461.

Document

  • Complete all administrative tasks and documentation in an accurate and timely manner.

Demobilize

  • Plan for demobilization and brief assigned resources on demobilization procedures and responsibilities.
  • Return equipment and supplies as appropriate.
  • Complete demobilization check-out process before being released from the incident. 
     

Return to top

USWDS Paragraph Bundles

Please Provide Feedback

Indicates required field

If you would like to provide feedback, NWCG values your constructive input.

Would you like a response?

Although contact information is optional, we hope that you provide a way for us to contact you in case we need clarification on your comment. If you would like to be contacted regarding your feedback, you must provide contact information. 

CAPTCHA
Image CAPTCHA
Enter the characters shown in the image.
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
Printer Friendly Version
Last Modified / Reviewed:

Print PDF

NWCG Latest Announcements

2025 Wildland Fire EMS Awards

Date:  June 12, 2026
Questions? 
Please contact: Emergency Medical Committee

The NWCG Emergency Medical Committee (EMC) announces the recipients of the 2025 Wildland Fire Emergency Medical Service (EMS) Awards. EMC annually recognizes individuals and groups who have demonstrated outstanding actions or accomplishments that are above and beyond the expectation of one’s normal mission or job duties.

Congratulations to all the awardees and nominees. Through leadership and initiative, they have made significant contributions to the safety of the wildland fire community. These awards are well deserved.

References:

2025 Wildland Fire EMS Awards

Emergency Medical Committee

Incident Position Standards and the Next Generation Position Task Book Now Available for RAMP

Date:  June 12, 2026
Questions? 
Please contact: Airtanker Base Operations Unit

NWCG is excited to announce that Incident Position Standards and the Next Generation Position Task Book are now available for Ramp Manager (RAMP).

The Performance Support Package for this position was developed as part of the Incident Performance and Training Modernization effort. These resources support trainees, qualified personnel, and evaluators in their respective roles.

Any changes to qualification pathways will take effect with the next update of the NWCG Standards for Wildland Fire Position Qualifications, PMS 310-1, scheduled for release in January 2027.

References:

NWCG Ramp Manager Position Page

National Interagency Aviation Committee

Make an Impact: Serve the Wildland Fire Community as an IPTM SME!

Date:  June 11, 2026
Questions? 
Please contact: NWCG SME Specialist

Note: Positions with an * will last approximately 6 months.
Positions with ** will last 12 - 18 months.

NWCG is seeking experienced wildland firefighters and support personnel to serve as Subject Matter Experts (SMEs) for the Incident Performance and Training Modernization (IPTM) initiative. IPTM aims to transition NWCG’s training and qualification system to a performance-based model by updating position descriptions, Incident Position Standards, Next Generation Position Task Books (Next Gen PTBs), and training where needed.

NWCG is currently recruiting SMEs for the Fall 2026 positions listed below:

  • Equipment Manager (EQPM)*
  • Fixed Wing Parking Tender (FWPT)**
  • Mixmaster (MXMS)*
  • Public Information Officer Complex (PIOC)*
  • Retardant Crewmember (RTCM)*
  • Strike Team Leader Crew (STCR)*
  • Strike Team Leader Engine (STEN)*
  • Strike Team Leader Heavy Equipment (STEQ)*
  • Task Force Leader (TFLD)**
  • Wildland Fire Investigator (INVF)** 

Projects begin October 2026. Sign up by July 10, 2026, at the link below and review the attached document for additional details. 

References:

NWCG SME Interest Sign-up

IPTM Subject Matter Expert Duties and Expectations Document

Incident Performance and Training Modernization (IPTM)

RMC Safety Bulletin 26-001: Rhabdomyolysis in Wildland Firefighters

Date:  May 28, 2026
Questions? 
Please contact: Risk Management Committee

The Risk Management Committee (RMC) has issued Safety Bulletin 26-001: Rhabdomyolysis in Wildland Firefighters. Research from 2016 to 2025 shows that 88 cases of rhabdomyolysis (rhabdo) were reported. Analysis of reports from eSafety, the Safety Management Information System (SMIS), and the Wildland Fire Lessons Learned Center (LLC) indicates that rhabdo is common during this time of year due to Work Capacity Tests and contributing factors such as weather, hydration, nutrition, and medication or supplement use.

RMC issued this safety bulletin to raise awareness in the Wildland Fire Community, and to provide research findings and educational resources that support reducing future cases of rhabdo.

References:

NWCG Alerts

RMC Safety Bulletin 26-001: Rhabdomyolysis in Wildland Firefighters