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NMAC/GMAC Crew Coordinator

Position Description

Introduction

This position performs an emergency support and coordination function to support the National Multi-Agency Coordinating Group; may also be activated to support individual Geographic Area Coordinating Centers as necessary.  This position works with interagency partners, multiple levels of the coordination system and operations vendors to meet incident, area, and national crew needs.

Duties

  • Utilizes specialized knowledge to coordinate and assist in the interagency mobilization to fill resource orders for crew assignments, as well as locating and filling crew resource orders.
  • Develops guide paths for crews, tracks travel, normal and mandatory days off, monitors crew availability, crew distribution, and crew capability, and use of the Resource Ordering and Status System (ROSS) and intelligence throughout the day to anticipate areas of need.
  • Attends daily briefings and participates in daily conference calls to make strategic planning recommendations on the most efficient use of crew resources.
  • Serves as a primary point of contact and subject matter expert for crew dispatch related questions.
  • During the off-season, may be called upon to serve on various resource allocation committees, as well as cadre for some related courses.

Position Knowledge and/or Requirements

  • Thorough, extensive, specialized knowledge of all phases on interagency operations relative to incidents and use of crews.
  • Extensive knowledge of crew/ground safety.
  • Knowledge of governing policies, regulations, procedures, and practices.

Supervisory Control

Both national operations management and the National Interagency Coordination Center Manager may supervise this position.  The supervisor makes assignments by defining objectives, priorities and deadlines.

The incumbent, being self-motivated and self-directed, independently plans the manner in which assignments are to be carried out, and handles problems and deviations in accordance with policies and accepted practices.

Completed work is usually evaluated for technical soundness, appropriateness, and conformity to policy and requirements.  The methods used by the incumbent to arrive at the end results are not usually reviewed.

Guidelines

Numerous guidelines are available, but have gaps in specificity.

The number and similarity of guidelines and work situations require the incumbents to use seasoned judgment in locating and selecting the most appropriate guidelines and adapt them to specific cases.

Complexity

The work is characterized by the performance of a wide variety of duties that involve different and unrelated practices and methods.  Some duties involve formulating recommendations and proposed solutions to crew-related problems and issues.

Formulating such recommendations and proposals require the incumbent to analyze phases or issues in each assignment, and develop the chosen course of action by selecting from many alternatives.

The work involves conditions and elements that must be identified and analyzed to discern interrelationships.

Scope and Effect

The purpose of the work is to provide a comprehensive approach for the most effective utilization of crews.  Through information provided by personal contacts with Geographic Area Coordination Centers  (GACCs) and operations, along with the Resource Ordering Status System (ROSS), the incumbent determines and shares the status of crews with GACCs as well as agency officials nationwide.  Through daily electronic status forms, the incumbent provides accurate and current preparedness data, thus allowing for more timely response to incidents.

The objective of this work is to achieve cost effective and timely decision making.

Personal Contacts

The contacts are national, regional, and local in scope and include center managers, dispatchers, operations specialists, etc.

Purpose of Contacts

The purpose of these contacts is to make recommendations and present proposed solutions to problems related to making effective utilization of the national crew capability.  Facilitate the mobilization of crews to fill outstanding resource orders.  Share information and collect information on availability of support personnel and individual crew bosses for military deployments.

Physical Demands

Duties primarily involve office type work with occasional field activity.  Work is characterized primarily by light physical exertion.

Work Environment

The environment involves everyday risks or discomforts that require normal safety precautions typical of office type work.

 

NWCG Latest Announcements

Incident Position Standards and the Next Generation Position Task Books Now Available for UASD, UASM, UASL and UASP

Date: July 31, 2025
Questions?  Please contact:
Interagency Fire Unmanned Aircraft Systems Subcommittee
 

NWCG is excited to announce that Incident Position Standards and the Next Generation Position Task Books are now available for all four Unmanned Aircraft Systems positions:

  • Unmanned Aircraft Systems, Data Specialist (UASD)
  • Unmanned Aircraft Systems, Manager (UASM)
  • Unmanned Aircraft Systems, Module Leader (UASL)
  • Unmanned Aircraft Systems Pilot (UASP)

The Performance Support Packages for these positions were developed as part of the Incident Performance and Training Modernization effort. These resources support trainees, qualified personnel, and evaluators in their respective roles.

Any changes to qualification pathways will take effect with the next update of the NWCG Standards for Wildland Fire Position Qualifications, PMS 310-1, scheduled for January 2026.

References:

NWCG Unmanned Aircraft Systems, Data Specialist Position Page

NWCG Unmanned Aircraft Systems, Manager Position Page

NWCG Unmanned Aircraft Systems, Module Leader Position Page

NWCG Unmanned Aircraft Systems Pilot Position Page

Incident Position Standards and the Next Generation Position Task Books Now Available for RADO and INCM

Date: July 30, 2025
Questions?  Please contact:
Incident Logistics Subcommittee
 

NWCG is excited to announce that Incident Position Standards and the Next Generation Position Task Books are now available for Radio Operator (RADO) and Incident Communications Center Manager (INCM).

The Performance Support Packages for these positions were developed as part of the Incident Performance and Training Modernization effort. These resources support trainees, qualified personnel, and evaluators in their respective roles.

Any changes to qualification pathways will take effect with the next update of the NWCG Standards for Wildland Fire Position Qualifications, PMS 310-1, scheduled for January 2026.

References:

NWCG Radio Operator Position Page

NWCG Incident Communications Center Manager Position Page

ETC Equipment Bulletin: 25-004 NEW Aquatic Invasive Species – Golden Mussels

Date: July 29, 2025
Questions?  Please contact:
Equipment Technology Committee
 

The Equipment Technology Committee (ETC) issued Equipment Bulletin: 25-004, notifying the wildland fire community about a newly discovered invasive species and actions to take if found. Golden mussels, a highly invasive species recently identified in California, pose a significant risk to native ecosystems, infrastructure, and fire equipment. These mussels rapidly colonize hard and soft surfaces, including aquatic plants and fire equipment, clogging pipes, fouling motors, disrupting water systems, and impacting native species.

To help prevent their spread, fire personnel must follow the decontamination procedures outlined in the NWCG Guide to Preventing Aquatic Invasive Species Transport by Wildland Fire Operations, PMS 444. Additionally, report any sightings immediately to your Lead Resource Advisor and include clear, close-up photos and location details.

Read the complete ETC Equipment Bulletin: 25-004 to learn more. 

References:

NWCG Alerts

ETC Equipment Bulletin: 25-004

NWCG Guide to Preventing Aquatic Invasive Species Transport by Wildland Fire Operations, PMS 444

Incident Position Standards and the Next Generation Position Task Books Now Available for ICT5 and FFT1

Date: July 29, 2025
Questions?  Please contact:
Incident Command Subcommittee
Incident Operations Subcommittee

NWCG is excited to announce that Incident Position Standards and the Next Generation Position Task Books are now available for Incident Commander Type 5 (ICT5) and Firefighter Type 1 Squad Boss (FFT1).

The Performance Support Packages for these positions were developed as part of the Incident Performance and Training Modernization effort. These resources support trainees, qualified personnel, and evaluators in their respective roles.

Any changes to qualification pathways will take effect with the next update of the NWCG Standards for Wildland Fire Position Qualifications, PMS 310-1, scheduled for January 2026.

References:

NWCG Incident Commander Type 5 Position Page

NWCG Firefighter Type 1 Squad Boss Position Page