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S-203, Introduction to Incident Information (ILT)

Course Title
Introduction to Incident Information (ILT)
Training Required For
PIO3 310-1 Training Path 01
Version Date

2008

Previous Certification Dates

1998-02

Course Number
S-203
Course Description

The purpose of this course is to provide students with the skills and knowledge needed to serve as Public Information Officers (PIOF). The course covers establishing and maintaining an incident information operation, communicating with internal and external audiences, working with the news media, handling special situations, and long term planning and strategy.

Course Objective

Students will demonstrate the skills and knowledge of a Public Information Officer (PIOF) by successfully participating in a simulation and passing a written exam.

Lead Instructor Minimum Qualifications
The Lead instructor must be a qualified Type 2 Public Information Officer (PIO2).
Format
Instructor Led
Special Delivery Considerations

These materials are needed above and beyond the usual items (pens, paper, flip charts, markers, etc.).
Video cameras, phones, or tape recorders to film and record audio and video interviews.
Tripod for cameras or phones.
Instructors should assemble the following from their own collections to use as examples:
Incident Information Kit
News Releases
Fact Sheets
Media Guidelines
Incident Action Plans
List of current useful websites
Educational videos (optional)
News clippings (optional)
News videos (optional)

The NWCG Risk and Complexity Assessment (RCA) will replace the NWCG Complexity Analysis and NWCG Organizational Needs Assessment beginning in January, 2014. The following table illustrates the changes to this course.

An analysis and review of the existing course materials by the NWCG Training Development Program and Subject Matter Experts has concluded that instructors should add a unit that addresses how to manage social media.
Examples of topics that could be discussed in this unit include:

Social Media Tools
Agency Policies Related to Social Media
Delivering Incident Information Using Social Media
How to Integrate with Existing Social Media Platforms
Monitoring Social Media for Incident Information That Others are Posting

The DVD “Dealing Successfully with the Media,” referenced in the Instructor Guide, has relevant content; however, it is outdated and has not been posted here. It may be used if a copy is available. Or refer to the list of alternative resources here:

FEMA Online Course: Public Information Officer Awareness (IS-29).
FEMA Online Course: Social Media in Emergency Management (IS-42).
FEMA Online Course: Effective Communication (IS-242.b). This course not only addresses social media but also several other topics relevant to PIOs. It also has a good list of social media tools and a description of each tool.
National Disaster Preparedness Training Center (NDPTC) PER-304.

Business Steward
PIC Public Information Management Committee
Unit Instructor Minimum Qualifications
Unit instructors must be qualified as a Public Information Officer (PIO3).
Alternate Delivery Mode
Not Applicable
Class Size Recommendations

Recommended class size is 24 students. Instructors should maintain a 6:1 ratio of students to instructors/coaches to facilitate exercises and discussion and to enable strong mentorship to the students.

Class Size Recommendations

Recommended class size is 24 students. Instructors should maintain a 6:1 ratio of students to instructors/coaches to facilitate exercises and discussion and to enable strong mentorship to the students.

NWCG Latest Announcements

2025 Wildland Fire EMS Awards

Date:  June 12, 2026
Questions? 
Please contact: Emergency Medical Committee

The NWCG Emergency Medical Committee (EMC) announces the recipients of the 2025 Wildland Fire Emergency Medical Service (EMS) Awards. EMC annually recognizes individuals and groups who have demonstrated outstanding actions or accomplishments that are above and beyond the expectation of one’s normal mission or job duties.

Congratulations to all the awardees and nominees. Through leadership and initiative, they have made significant contributions to the safety of the wildland fire community. These awards are well deserved.

References:

2025 Wildland Fire EMS Awards

Emergency Medical Committee

Incident Position Standards and the Next Generation Position Task Book Now Available for RAMP

Date:  June 12, 2026
Questions? 
Please contact: Airtanker Base Operations Unit

NWCG is excited to announce that Incident Position Standards and the Next Generation Position Task Book are now available for Ramp Manager (RAMP).

The Performance Support Package for this position was developed as part of the Incident Performance and Training Modernization effort. These resources support trainees, qualified personnel, and evaluators in their respective roles.

Any changes to qualification pathways will take effect with the next update of the NWCG Standards for Wildland Fire Position Qualifications, PMS 310-1, scheduled for release in January 2027.

References:

NWCG Ramp Manager Position Page

National Interagency Aviation Committee

Make an Impact: Serve the Wildland Fire Community as an IPTM SME!

Date:  June 11, 2026
Questions? 
Please contact: NWCG SME Specialist

Note: Positions with an * will last approximately 6 months.
Positions with ** will last 12 - 18 months.

NWCG is seeking experienced wildland firefighters and support personnel to serve as Subject Matter Experts (SMEs) for the Incident Performance and Training Modernization (IPTM) initiative. IPTM aims to transition NWCG’s training and qualification system to a performance-based model by updating position descriptions, Incident Position Standards, Next Generation Position Task Books (Next Gen PTBs), and training where needed.

NWCG is currently recruiting SMEs for the Fall 2026 positions listed below:

  • Equipment Manager (EQPM)*
  • Fixed Wing Parking Tender (FWPT)**
  • Mixmaster (MXMS)*
  • Public Information Officer Complex (PIOC)*
  • Retardant Crewmember (RTCM)*
  • Strike Team Leader Crew (STCR)*
  • Strike Team Leader Engine (STEN)*
  • Strike Team Leader Heavy Equipment (STEQ)*
  • Task Force Leader (TFLD)**
  • Wildland Fire Investigator (INVF)** 

Projects begin October 2026. Sign up by July 10, 2026, at the link below and review the attached document for additional details. 

References:

NWCG SME Interest Sign-up

IPTM Subject Matter Expert Duties and Expectations Document

Incident Performance and Training Modernization (IPTM)

RMC Safety Bulletin 26-001: Rhabdomyolysis in Wildland Firefighters

Date:  May 28, 2026
Questions? 
Please contact: Risk Management Committee

The Risk Management Committee (RMC) has issued Safety Bulletin 26-001: Rhabdomyolysis in Wildland Firefighters. Research from 2016 to 2025 shows that 88 cases of rhabdomyolysis (rhabdo) were reported. Analysis of reports from eSafety, the Safety Management Information System (SMIS), and the Wildland Fire Lessons Learned Center (LLC) indicates that rhabdo is common during this time of year due to Work Capacity Tests and contributing factors such as weather, hydration, nutrition, and medication or supplement use.

RMC issued this safety bulletin to raise awareness in the Wildland Fire Community, and to provide research findings and educational resources that support reducing future cases of rhabdo.

References:

NWCG Alerts

RMC Safety Bulletin 26-001: Rhabdomyolysis in Wildland Firefighters