Expanded Dispatch Supervisory Dispatcher, EDSP

Position Category: 
Incident Positions
Position Code: 
Functional Area: 
Coordination & Support
AD Class: 


  • Provides leadership and coordination in developing and implementing the expanded dispatch operation. Plans work objectives on a daily or project basis and makes adjustments to meet priorities. Adjusts shift lengths, staffing levels and work assignments based on changes to workload.
  • Works closely with Incident Management Team (IMT) establishing ordering positions/processes/demobilization.
  • Monitors workload of expanded organization making adjustments as needed.
  • Establishes work schedules of expanded organization.
  • Coordinates with local agency dispatch to maximize opportunities for training assignments.
  • Ensures adequate facilities are available for expanded organization.
  • Provides guidance and supervision to all functional areas in expanded organization.
    • Recognizes priorities and directs the processing of resource orders.
    • Identifies and evaluates stressful situations or problem areas and makes adjustments to correct the situation.
    • Ensures compliance with established dispatch protocols.
    • Provides training for subordinates as necessary.
    • Schedules and conducts briefings with Support Dispatchers and Supervisory Dispatcher to ensure complete information exchange.
    • Ensures coordination between functional areas within the expanded dispatch organization.
    • Reviews and signs time keeping documents.
  • Ensures compliance with established protocols.
  • Recognizes and directs priority of processing resource orders.
  • Initiates off-site emergency procedures according to emergency plans/guides (search and rescue, hazardous materials, overdue aircraft, medevac, etc.).
  • Establish relationships and exchange of information between expanded organization and other support organizations, Geographic Area Coordination Center (GACC).
  • Directs the processing of intelligence information (ICS 209).
  • Ensures reference guides/materials are available for section.
  • Coordinates demobilization of resources with IMT.
  • Provides for the disposition of all incident records/files.

Position Knowledge and/or Requirements

  • Interagency Aviation Management and Safety.
  • Satisfactory performance as a support dispatcher in at least four function areas (aircraft, crews, overhead, equipment, supplies, or intelligence).
  • Satisfactory position performance as an EDSP.
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