Skip to main content

Radio Operator

RADO Incident Position Description

The Radio Operator (RADO) is responsible for receiving and transmitting radio and telephone messages between incident personnel, providing dispatch services at the incident, and documenting pertinent radio/phone traffic for the incident. The RADO reports to the Incident Communications Center Manager (INCM) or the Communications Unit Leader (COML) and works in the Logistics functional area.

Leadership Level 1, Follower (Provide Action)

  • For additional information review Level 1 description, expected behaviors and knowledge, suggested development goals, and self-study opportunities.

Prepare and Mobilize

  • Ensure individual readiness.
  • Gather critical information pertinent to the assignment.
  • Travel to and check in at the assignment.
  • Check in with the incident supervisor and/or dispatch when arriving at the incident.
  • Review Incident Action Plan (IAP) and obtain briefing, objectives, and intent from supervisor.
  • Obtain briefing from the previous shift/assignment position, as necessary.

Build the Team

  • Establish and communicate the chain of command, reporting procedures, risk management processes, and radio frequency management.
  • Establish a common operating picture with supervisors and assigned resources.
  • Participate in operational briefings as directed.

Supervise and Direct Work Assignments

  • Identify, analyze, and use relevant situational information to make informed decisions and take appropriate actions.
  • Adjust actions based on changing information and evolving situation awareness. Develop and implement contingency plans. Communicate changing conditions to assigned resources and supervisor.
  • Ensure incident objectives and performance standards are met.

Perform Radio Operator-Specific Duties

  • Coordinate obtaining work materials and equipment.
  • Demonstrate competency with communications equipment, procedures, and basic functions/capabilities.
  • Participate in daily Communications Unit briefings and meetings.
  • Provide information on communication issues.
  • Use correct radio/telephone protocols to communicate information effectively to incident personnel.
  • Speak clearly and write legibly when speaking on the radio/telephone and documenting radio/telephone communications.
  • Use standard terminology, symbols, designators, and acronyms.
  • Use appropriate communication protocol when responding to an incident emergency utilizing the Medical Plan (ICS 206 WF).
  • Use appropriate communication protocol when receiving and processing supply orders.
  • Effectively transfer information verbally or in writing.

Communicate and Coordinate

  • Follow established processes and the chain of command for collecting, producing, and distributing information.
  • Ensure a clear understanding of expectations and timely communication within and across ICS functional areas and chain of command.
  • Establish communications and exchange necessary briefings/information with the following:
    • Support resources
    • Adjacent resources
    • Supervisor
    • Other ICS functional areas
  • Communicate effectively using multichannel radios. Prepare and program radios for assignment. Use plain language and ICS terminology.
  • Conduct and/or participate in After Action Reviews (AAR).

Manage Risk

  • Execute incident emergency plan for radio traffic at the direction of assigned supervisor.
  • Apply the Risk Management Process as stated in the NWCG Incident Response Pocket Guide (IRPG), PMS 461:
    • Identify Hazards
    • Assess Hazards
    • Develop Controls and Make Risk Decisions
    • Implement Controls
  • Plan for medical emergencies. Ensure assigned resources are prepared to execute the Medical Plan (ICS 206 WF). Ensure familiarity with medical responders, communication procedures, and the transportation plan. Manage the medical emergency based on procedures stated in the IAP, Medical Incident Report, or other relevant guidelines.
  • Monitor for signs and symptoms of fatigue, illness, or injury. Mitigate appropriately.
  • Account for location, health, safety, and welfare of assigned personnel.
  • Submit accident/incident reports with pertinent forms (SAFECOM, SAFENET, agency-specific forms) through the established chain of command.

Document

Demobilize

  • Plan for demobilization. Ensure incident and agency demobilization procedures are followed.
  • Return equipment and supplies to appropriate units.
  • Complete demobilization checkout process before being released from the incident.
  • Upon demobilization, report status to the home unit including reassignment or estimated time of arrival (ETA) to the home unit.

Return to top

USWDS Paragraph Bundles

Last Modified / Reviewed:

Please Provide Feedback

NWCG values your constructive input and we thank you for taking the time to provide feedback.

Although contact information is optional, we hope that you provide a way for us to contact you in case we need clarification on your comment. If you would like to be contacted regarding your feedback, you must provide contact information. 

Would you like a response?
If you would like a response, you must provide contact information (name and email) below.
One file only.
9.28 GB limit.
Allowed types: gif, jpg, jpeg, png, bmp, eps, tif, pict, psd, txt, rtf, html, odf, pdf, doc, docx, ppt, pptx, xls, xlsx, xml, avi, mov, mp3, mp4, ogg, wav, bz2, dmg, gz, jar, rar, sit, svg, tar, zip.

NWCG Latest Announcements

Updated NWCG Guide for Wildland Fire Modules, PMS 431

Date: May 14, 2025
Questions?  Please contact:
Fire Use Subcommittee

The updated NWCG Guide for Wildland Fire Modules, PMS 431 serves as a supplemental resource for wildland fire module operations, providing information frequently used in the field.

PMS 431 defines the organizational structure, staffing, and qualifications for Type 1 and Type 2 Wildland Fire Modules, outlining their roles in wildland fire suppression, prescribed fire, and resource management. The NWCG Guide for Wildland Fire Modules, PMS 431, should be used in conjunction with the NWCG Standards for Wildland Fire Module Operations, PMS 430.

References:

NWCG Guide for Wildland Fire Modules, PMS 431

NWCG Standards for Wildland Fire Module Operations, PMS 430

Updated NWCG Standards for Wildland Fire Resource Typing, PMS 200 Now Includes Off-Highway Vehicle Typing Standards

Date: May 13, 2025
Questions?  Please contact:
Mobile Fire Equipment Subcommittee 

The NWCG Standards for Wildland Fire Resource Typing, PMS 200 has been updated to include newly developed Off-Highway Vehicle (OHV) typing standards. These standards organize OHV information into logical categories and outline key safety requirements for occupants.

NWCG Standards for Wildland Fire Resource Typing, PMS 200 establishes minimum typing standards for aircraft, crews, and equipment used in national mobilization to wildland fire incidents. Typing designations are assigned based on measurable capability and performance criteria.

References:

NWCG Standards for Wildland Fire Resource Typing, PMS 200

NEW! S-204, Interpersonal and Critical Thinking Skills for Safety Officers Now Available

Date: May 12, 2025
Questions?  Please contact:
Risk Management Committee

The S-204, Interpersonal and Critical Thinking Skills for Safety Officers self-directed online course is now available! Developed through the Incident Performance and Training Modernization (IPTM) effort, this training supports individuals working towards Safety Officer, Field (SOFF) incident qualifications.

S-204, Interpersonal and Critical Thinking Skills for Safety Officers focuses on facilitating hazard mitigation conversations and building trust to influence safety-related decisions. Individuals can self-enroll through the Wildland Fire Learning Portal (WFLP).

Any changes to qualification pathways will take effect with the next update of the NWCG Standards for Wildland Fire Position Qualifications, PMS 310-1.

References:

S-204, Interpersonal and Critical Thinking Skills for Safety Officers 

NWCG Safety Officer, Field (SOFF) Position Page

Wildland Fire Learning Portal

Great Basin Cache Upgrading to New Inventory System

Date: May 7, 2025
Questions?  Please contact:
Great Basin Cache
Phone: (208) 387-5104
Fax: (208) 387-5573

The Great Basin Cache (GBK) is transitioning to a new inventory system to better serve the wildland fire community. During this upgrade, GBK will be unable to process standard orders from Part 1: Fire Supplies and Equipment and Part 2: Publications between May 8-20, 2025, with exceptions made for emergency fire orders. Orders will be accepted through close of business May 7.

To browse the latest available items, please refer to the National Fire Equipment System (NFES) catalogs. 

References:

NWCG NFES Catalog-Part 1: Fire Supplies and Equipment, PMS 449-1

NWCG NFES Catalog-Part 2: Publications, PMS 449-2