Skip to main content

2018 WOR: Getting the Right Information to Dispatch

Ribbon symbol for survivor next to the Wildland Fire Leadership logoWeek of Remembrance June 30-July 6

This Week of Remembrance is dedicated to all those who have fallen in the line of duty and is intended to serve as an opportunity to renew our commitment to the health, wellness and safety of wildland firefighters.

From the 9-line to the Pink Sticker to the Medical Incident Report, it is all about getting the right information to dispatch. The following are some helpful hints from wildland fire dispatchers:

Fireline personnel:

“We honor and remember through learning”

Brit Rosso
Director, LLC

Location information. Most cellular phones have the ability to plot GPS locations. Give the dispatcher your lat/long from your cell phone. Dispatch can convert the coordinates into useable format for air or ground resources.

Be clear and concise in giving initial information… remember that you are painting a picture of your scene for all those listening.

Follow the Medical Incident Report. Take as many radio “breaks” as needed while giving information.

Be prepared to answer additional questions from the Dispatcher or repeat information that may have been previously given. Know there is a process and try not to get frustrated with the amount of information needed.

Request status checks from the dispatcher if you think that may be necessary. You can set any length of time and do a short check in of status at that time with each other.

Don’t be afraid to ask for estimated arrival times of responding units.

Remain calm and in control, knowing help is on the way and coming as quickly as possible.

Dispatchers:

  • Be prepared before you need to use the information/form etc.  Have all guides/contacts and flow charts updated annually and practice with dispatchers pre-season.
  • Get help if needed from the Center Manager/Floor supervisor for instance to make phone calls and get the process started on the right track.
  • Don't forget to have a backup plan (or a couple) in place (ground ambulance, pack out etc.)
  • Be flexible. Things may change a lot as the incident progresses. Be patient.  Also, be prepared for the request to be handled differently in different areas/counties/states.
  • Include the new Medical Incident Report form - dispatcher's need to familiarize themselves with it and replace old forms with this one.
  • Recommend reviewing the Gregg Creek incident  https://www.youtube.com/watch?v=TnbVUWcvz-Q&feature=youtu.be

Action: Use the Medical Incident Report in your IRPG (pg 118-119) to practice calling in a medical emergency.

 

The topics, review, and resources for the NWCG “Wildland Firefighter Week of Remembrance” have been contributed by the Wildland Fire Lessons Learned Center, the Wildland Fire Leadership Subcommittee, the Interagency Helicopter Operations Subcommittee, interagency dispatchers, and many other field SMEs.

 

6MFS Suggestion Form


Have an idea or feedback?

Share it with the NWCG 6MFS Subcommittee
 


Follow NWCG on X and Facebook
 


 

Last Modified / Reviewed:

NWCG Latest Announcements

NEW! S-219, Firing Operations (Blended) Now Available

Date: Sept 11, 2025
Questions? Please contact:
Fuels Management Committee 

The S-219, Firing Operations (Blended) course is now available on the Wildland Fire Learning Portal. Developed through the Incident Performance and Training Modernization (IPTM) effort, this training supports individuals working towards Firing Boss, Single Resource (FIRB) incident qualifications.

This blended course combines online and instructor-led training to provide students with the knowledge and skills required to perform the duties of the FIRB, as described in the NWCG Incident Position Standards for Firing Boss, Single Resource, PMS 350-105.

Any changes to qualification pathways will take effect with the next update of the NWCG Standards for Wildland Fire Position Qualifications, PMS 310-1, scheduled for January 2026.

References:

S-219, Firing Operations (Blended)

NWCG Firing Boss, Single Resource Position Page

Wildland Fire Learning Portal

NWCG Committees Observe Suicide Prevention Awareness Week: September 7-13, 2025

Date: Sep 5, 2025
Questions? Please contact:
Mental Health Subcommittee

The NWCG Mental Health Subcommittee (MHSC) and Risk Management Committee (RMC) recognize the unique challenges and demands faced by the wildland fire community. The MHSC and RMC know that we are all stronger together and believe in fostering a culture of support, understanding, and resilience.

Suicide Prevention Awareness encourages us to actively connect with and support each other. For more information that could make a difference for yourself or someone else please review the materials and resources provided for the 2025 Suicide Prevention Awareness Week.

References:

2025 Suicide Prevention Awareness Week Materials and Resources

NEW! Incident Performance and Training Modernization Story Map Now Available

Date: Aug 26, 2025
Questions? Please contact:
National Wildfire Coordinating Group

NWCG is excited to announce the launch of the Incident Performance and Training Modernization (IPTM) Story Map, a new interactive resource that showcases how NWCG is transforming wildland fire training and qualifications through a performance-based system.

Since its launch in 2023, IPTM has made major strides in updating how we manage incident positions:

  • 36 incident positions now have new Incident Position Standards and Next Generation Position Task Books available for field use
  • 6 more incident positions are nearing completion
  • 111 total incident positions are being analyzed through the IPTM initiative

The Story Map guides you through the IPTM process, highlights key accomplishments, and outlines what’s ahead. Whether you are a trainer or a trainee, this tool offers valuable insight into the modernization effort shaping the future of wildland fire training and qualifications.

This effort would not be possible without the contributions of NWCG staff, NWCG committees, and hundreds of subject matter experts across the wildland fire community.

References:

IPTM Story Map

Incident Performance and Training Modernization Webpage

NEW! S-290, Intermediate Wildland Fire Behavior (Blended) Available Now

Date: Aug 15, 2025
Questions? Please contact:
Fire Behavior Subcommittee

NWCG is excited to announce that the S-290, Intermediate Wildland Fire Behavior (Blended) training is now available on the Wildland Fire Learning Portal. S-290 (Blended) training combines online training and instructor-led training components that support individuals working towards any Single Resource Boss or Fire Effects Monitor incident qualifications.

This second course in the series collectively serves to develop fire behavior prediction knowledge and skills, and provides more detailed information on fuels, weather, and topography that affect wildland fire behavior for safety purposes.

Students are required to finish the prerequisite S-190, Introduction to Wildland Fire Behavior, before enrolling in S-290, Intermediate Wildland Fire Behavior (Blended).

References:

S-290, Intermediate Wildland Fire Behavior (Blended)

S-190, Introduction to Wildland Fire Behavior

Wildland Fire Learning Portal