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Trust

 

Leaders create teams by building a foundation of trust. Trust is the underpinning of all cohesive teams; without it, teams are merely collections of individuals that can never hope to achieve synergy.

Recognizing that communication is the key to building trust, we communicate openly with teams and make sure we convey the essence of our values, mission, and vision. In doing so, we also communicate information about ourselves because our teams must, first and foremost, trust us.

Unlike respect, which may be inherently offered due to an individual’s position or stature in the organization, trust for an individual must be earned and offered in faith. Leaders earn the trust of others in many ways, but primarily through their actions and it is reinforced over time.

Trust is delicate, and like most delicate things it must be cared for. As trust may be earned, it may also be lost. All leaders, especially emerging leaders, must be aware the erosion or loss of trust occurs at a much faster rate than it took to earn it. Once the leader has damaged or lost the trust of those they lead, it can be daunting to regain the trust once held.

Discussion Points:

  • What is trust?
  • Why is trust one of the rarest leadership characteristics?
  • How can trust influence safety on the fireline?
  • What is the relationship between trust and vulnerability?
  • What characteristics encourage you to trust someone?
  • Does trustworthiness alone make someone a leader?
  • What can be done to regain trust once it has been damaged or lost?

 

Review "Overcoming the Five Dysfunctions of a Team" by Patrick Lencioni 

 

 

Category
Leadership
References
Wildland Fire Leadership Development Program
Leading in the Wildland Fire Service, PMS 494-2

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NWCG Latest Announcements

ETC/RMC Safety Bulletin: 25-001 New Guidance on Laundering Wildland Fire Clothing to Reduce Contamination

Date: Aug 8, 2025
Questions? Please contact:
Equipment Technology Committee
 Risk Management Committee

The Equipment Technology Committee (ETC) and the Risk Management Committee (RMC) have issued Safety Bulletin 25-001: Laundering to Decontaminate Wildland Fire Clothing. Recent research revealed that wildland fire flame-resistant pants and shirts can be contaminated with chemicals from combustion byproducts, including carcinogens, and that common laundering practices can effectively remove these harmful contaminants from wildland firefighter clothing more effectively than previously understood. It is recommended to decontaminate wildland fire clothing as frequently as possible. 

Frequently Asked Questions about this new information and how to implement recommendations can be found on the NWCG Alerts page. Read the complete ETC/RMC Safety Bulletin: 25-001 to learn more. 

References:

NWCG Alerts

ETC Safety Bulletin: 25-001

Frequently Asked Questions (FAQ) on Laundering to Decontaminate Wildland Fire Clothing

Equipment Technology Committee

Risk Management Committee

FAQ Now Available for Archiving Type 1 and Type 2 Incident Positions

Date: Aug 6, 2025
Questions? Please contact:
Incident and Position Standards Committee

To support the transition to Complex Incident Management (CIM), NWCG will archive all Type 1 and Type 2 Command and General Staff (C&G) position qualifications in January 2026, as outlined in NWCG Executive Board Memo 25-002. To assist with this transition, a new Frequently Asked Questions (FAQ) document is now available.

This resource answers common questions about the status of Type 1 and Type 2 qualifications, impacts to incident qualification management, training requirements, and resource ordering considerations. Review the full FAQ to learn more.

For additional information on CIM and the transition of C&G positions, see NWCG Executive Board Memos 23-005, 24-005, and 25-002, as well as the Incident Workforce and Development Group webpage.

References:

NWCG Type 1 & Type 2 Position Archiving FAQ

NWCG Executive Board Correspondence

Incident Workforce Development Group

Incident and Position Standards Committee

Incident Position Standards and the Next Generation Position Task Books Now Available for UASD, UASM, UASL and UASP

Date: July 31, 2025
Questions?  Please contact:
Interagency Fire Unmanned Aircraft Systems Subcommittee
 

NWCG is excited to announce that Incident Position Standards and the Next Generation Position Task Books are now available for all four Unmanned Aircraft Systems positions:

  • Unmanned Aircraft Systems, Data Specialist (UASD)
  • Unmanned Aircraft Systems, Manager (UASM)
  • Unmanned Aircraft Systems, Module Leader (UASL)
  • Unmanned Aircraft Systems Pilot (UASP)

The Performance Support Packages for these positions were developed as part of the Incident Performance and Training Modernization effort. These resources support trainees, qualified personnel, and evaluators in their respective roles.

Any changes to qualification pathways will take effect with the next update of the NWCG Standards for Wildland Fire Position Qualifications, PMS 310-1, scheduled for January 2026.

References:

NWCG Unmanned Aircraft Systems, Data Specialist Position Page

NWCG Unmanned Aircraft Systems, Manager Position Page

NWCG Unmanned Aircraft Systems, Module Leader Position Page

NWCG Unmanned Aircraft Systems Pilot Position Page

Incident Position Standards and the Next Generation Position Task Books Now Available for RADO and INCM

Date: July 30, 2025
Questions?  Please contact:
Incident Logistics Subcommittee
 

NWCG is excited to announce that Incident Position Standards and the Next Generation Position Task Books are now available for Radio Operator (RADO) and Incident Communications Center Manager (INCM).

The Performance Support Packages for these positions were developed as part of the Incident Performance and Training Modernization effort. These resources support trainees, qualified personnel, and evaluators in their respective roles.

Any changes to qualification pathways will take effect with the next update of the NWCG Standards for Wildland Fire Position Qualifications, PMS 310-1, scheduled for January 2026.

References:

NWCG Radio Operator Position Page

NWCG Incident Communications Center Manager Position Page