Skip to main content

2024 WOR: Communication

 Day 1  |  Day 2  |  Day 3  |  Day 4  |  Day 5  |  Day 6  |  Day 7  |  Letter to Leadership

 

Communication

Have you ever been talking with someone and had the feeling that you just aren’t understanding each other? Maybe you were trying to deliver a message and it didn’t land well, or there was no reply, and you were left to interpret body language? Or you were receiving a message and distractions were present like a noisy environment, a sense of urgency, or position rank? If that instance lingered in your mind, you experienced a breakdown in communication and the natural human desire to communicate effectively. 

The challenges of communication were numerous on the Mendocino Complex. As a part of the Facilitated Learning Analysis (FLA) following the entrapment on August 19th, interviews were conducted with numerous key personnel involved. The lessons they shared were broken into the categories of Aviation, Intercrew, Fireline, and Overhead. Each category of lessons learned contained takeaways about communication. Upon review of the airtanker drop that resulted in one firefighter fatality and multiple firefighter injuries days earlier, the notification and acknowledgement of impending aerial drops was documented as a safety issue for review. 

There’s no question that for our craft to evolve, as wildland fire professionals we must work to continually improve our communication skills, habits, and protocols. But where do we start? 

The Mendocino Entrapment FLA Team posed numerous communication questions for discussion. Think of your own experiences and consider some of these questions that came out of the fire. 

Discussion Questions:

  • When you give a message, how do you obtain confirmation that it has been understood? When you receive a message, how do you confirm that you are understanding it correctly? 
  • What is the difference between briefings given to a group of people who commonly work together and a briefing between a group of people who just met?
  • In your experience, what difficulties and benefits have you found working with other agencies? How might you put added effort into ensuring smooth communication with resources from other agencies?
  • Have you ever been given a compressed or abbreviated briefing? What essential information needs to be included in a compressed briefing? 
  • In today’s environment of large fires and minimal logistical support (especially during PL 5), what can you do to compensate for communications issues? 
     

Resources:

 

Last Modified / Reviewed:


Have an idea or feedback?

Share it with the NWCG 6MFS Subcommittee
 


Follow NWCG on X and Facebook
 


 

NWCG Latest Announcements

Incident Position Standards and Next Generation Position Task Book Available for Helicopter Crewmember

Date: April 28, 2025
Questions?  Please contact:
Interagency Helicopter Operations Subcommittee

NWCG is excited to announce that the NWCG Incident Position Standards for Helicopter Crewmember, PMS 350-22, and the NWCG Position Task Book for Helicopter Crewmember (HECM), PMS 311-22, are now available.

These resources, part of the Performance Support Package developed through the Incident Performance and Training Modernization (IPTM) effort, support trainees, qualified personnel, and evaluators.

Any changes to qualification pathways will take effect with the next update of the NWCG Standards for Wildland Fire Position Qualifications, PMS 310-1.

References:

NWCG Incident Position Standards for Helicopter Crewmember, PMS 350-22

NWCG Incident Position Standards for Helicopter Crewmember, PMS 350-22

NWCG Position Task Book for Helicopter Crewmember (HECM), PMS 311-22

Updated NWCG Standards for Fire Unmanned Aircraft Systems Operations, PMS 515

Date: April 23, 2025
Questions?  Please contact:
Interagency Fire Unmanned Aircraft Systems Subcommittee

The NWCG Standards for Fire Unmanned Aircraft Systems Operations, PMS 515 standardizes processes and procedures for the interagency use of Unmanned Aircraft Systems (UAS), including pilot inspections and approvals. This updated publication provides the aviation community with standards to ensure UAS are used safely, effectively, and efficiently in support of fire management goals and objectives.

References:

NWCG Standards for Fire Unmanned Aircraft Systems Operations, PMS 515

NWCG National Interagency Aviation Committee

ETC Bulletin 25-001: Retrofitted Hot/Cold Beverage Kits - 2025 Field Season

Date: April 16, 2025
Questions?  Please contact:
Equipment Technology Committee

Due to spout failures and the associated risk of burn injuries, manufacturers have retrofitted the Hot/Cold Beverage Kits using a heat-shrinking band to secure the black spout at the insertion site. The updated kits feature a fluorescent label on each full kit assembly for easy identification. Catering units are encouraged to confirm the clear heat-shrinking bands are intact around each spout before filling.

ETC Bulletin 24-001 regarding Hot/Cold Beverage Kits has been archived and replaced by ETC Bulletin 25-001 for the 2025 season.

References:

NWCG Alerts

ETC-EB-25-001 Retrofitted Hot/Cold Beverage Kits

NWCG Standards for Wildland Fire Chainsaw Operations, PMS 212, and Next Generation Position Task Book for Basic Faller Are Now Available

Date: April 14, 2025
Questions?  Please contact:
Hazard Tree and Tree Felling Subcommittee

The updated NWCG Standards for Wildland Fire Chainsaw Operations, PMS 212, and NWCG Position Task Book for Basic Faller (FAL3), PMS 311-19 are now available.

The NWCG Standards for Wildland Fire Chainsaw Operations, PMS 212 includes position standards designed to be used in conjunction with the Next Generation Position Task Book (Next Gen PTB). The Next Gen PTB for Basic Faller (FAL3) includes an evaluation guide with suggested rating elements to consider when assessing trainees.

References:

NWCG Standards For Wildland Fire Chainsaw Operations, PMS 212

NWCG Position Task Book for Basic Faller (FAL3), PMS 311-119

NWCG Basic Faller (FAL3)