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2024 WOR: Communication

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Communication

Have you ever been talking with someone and had the feeling that you just aren’t understanding each other? Maybe you were trying to deliver a message and it didn’t land well, or there was no reply, and you were left to interpret body language? Or you were receiving a message and distractions were present like a noisy environment, a sense of urgency, or position rank? If that instance lingered in your mind, you experienced a breakdown in communication and the natural human desire to communicate effectively. 

The challenges of communication were numerous on the Mendocino Complex. As a part of the Facilitated Learning Analysis (FLA) following the entrapment on August 19th, interviews were conducted with numerous key personnel involved. The lessons they shared were broken into the categories of Aviation, Intercrew, Fireline, and Overhead. Each category of lessons learned contained takeaways about communication. Upon review of the airtanker drop that resulted in one firefighter fatality and multiple firefighter injuries days earlier, the notification and acknowledgement of impending aerial drops was documented as a safety issue for review. 

There’s no question that for our craft to evolve, as wildland fire professionals we must work to continually improve our communication skills, habits, and protocols. But where do we start? 

The Mendocino Entrapment FLA Team posed numerous communication questions for discussion. Think of your own experiences and consider some of these questions that came out of the fire. 

Discussion Questions:

  • When you give a message, how do you obtain confirmation that it has been understood? When you receive a message, how do you confirm that you are understanding it correctly? 
  • What is the difference between briefings given to a group of people who commonly work together and a briefing between a group of people who just met?
  • In your experience, what difficulties and benefits have you found working with other agencies? How might you put added effort into ensuring smooth communication with resources from other agencies?
  • Have you ever been given a compressed or abbreviated briefing? What essential information needs to be included in a compressed briefing? 
  • In today’s environment of large fires and minimal logistical support (especially during PL 5), what can you do to compensate for communications issues? 
     

Resources:

 

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NEW! Incident Performance and Training Modernization Story Map Now Available

Date: Aug 26, 2025
Questions? Please contact:
National Wildfire Coordinating Group

NWCG is excited to announce the launch of the Incident Performance and Training Modernization (IPTM) Story Map, a new interactive resource that showcases how NWCG is transforming wildland fire training and qualifications through a performance-based system.

Since its launch in 2023, IPTM has made major strides in updating how we manage incident positions:

  • 36 incident positions now have new Incident Position Standards and Next Generation Position Task Books available for field use
  • 6 more incident positions are nearing completion
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The Story Map guides you through the IPTM process, highlights key accomplishments, and outlines what’s ahead. Whether you are a trainer or a trainee, this tool offers valuable insight into the modernization effort shaping the future of wildland fire training and qualifications.

This effort would not be possible without the contributions of NWCG staff, NWCG committees, and hundreds of subject matter experts across the wildland fire community.

References:

IPTM Story Map

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NEW! S-290, Intermediate Wildland Fire Behavior (Blended) Available Now

Date: Aug 15, 2025
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Fire Behavior Subcommittee

NWCG is excited to announce that the S-290, Intermediate Wildland Fire Behavior (Blended) training is now available on the Wildland Fire Learning Portal. S-290 (Blended) training combines online training and instructor-led training components that support individuals working towards any Single Resource Boss or Fire Effects Monitor incident qualifications.

This second course in the series collectively serves to develop fire behavior prediction knowledge and skills, and provides more detailed information on fuels, weather, and topography that affect wildland fire behavior for safety purposes.

Students are required to finish the prerequisite S-190, Introduction to Wildland Fire Behavior, before enrolling in S-290, Intermediate Wildland Fire Behavior (Blended).

References:

S-290, Intermediate Wildland Fire Behavior (Blended)

S-190, Introduction to Wildland Fire Behavior

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Date: Aug 14, 2025
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The S-271, Helicopter Crewmember (Blended) is now available. Developed through the Incident Performance and Training Modernization (IPTM) effort, this training supports individuals working towards Helicopter Crewmember (HECM) incident qualifications. 

S-271, Helicopter Crewmember (Blended) training combines online training and instructor-led training components. This course is designed to provide students with the knowledge and skills necessary to perform the duties of the HECM position, as described in the NWCG Incident Position Standards for Helicopter Crewmember, PMS 350-22.

Any changes to qualification pathways will take effect with the next update of the NWCG Standards for Wildland Fire Position Qualifications, PMS 310-1, scheduled for January 2026.

References:

S-271, Helicopter Crewmember (Blended)

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Incident Position Standards and Next Generation Position Task Books Now Available for FBAN and LTAN

Date: Aug 13, 2025
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Fire Behavior Subcommittee

NWCG is excited to announce that Incident Position Standards and Next Generation Position Task Books are now available for Fire Behavior Analyst (FBAN) and Long Term Fire Analyst (LTAN).

The Performance Support Packages for these positions were developed as part of the Incident Performance and Training Modernization (IPTM) effort. These resources support trainees, qualified personnel, and evaluators in their respective roles.

Any changes to qualification pathways will take effect with the next update of the NWCG Standards for Wildland Fire Position Qualifications, PMS 310-1, scheduled for January 2026.

References:

NWCG Fire Behavior Analyst Position Page

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